Data Protection – Telecommunications UK Fraud Forum

Data Protection


How we will use your personal data (personal email address etc) when you give your data to TUFF Ltd or you sign up to a membership or subscription.  This page explains why we ask for your personal information, how we store and use it, who we may share it with, and what your rights are.


Why we ask for your personal information.(including personal email address)

By providing us with this information you are consenting to us holding your data so we can administer memberships, subscriptions and respond to your query as well as be in a position to inform you about events and membership related issues

Who your data is shared with

The data collected is shared with other members/member organisations in relation to ensuring that fraud related information can be used to prevent further harm to members’ organisations.

We do not make your information available for marketing but will use it to respond to your query and/or to inform you of membership events and membership training opportunities which we consider are appropriate to your role.

How we store your information

The personal information you give us is stored on our management database. This database is used by TUFF to administer membership activities.

This is a fully managed system and there are procedures and policies in place in order to keep your information protected from misuse in accordance with the General Data Protection Regulations.

How long we keep your information for

Your information is kept in accordance with our retention policy. If you have consented for us to contact you about future events, then we will maintain your record until you tell us you would like us to delete it.

Your rights

You have the right to see the information that we hold on you at any time, by submitting a Subject Access Request (SAR) in writing by contacting the Data Protection Officer (DPO) on the contact details below. You may also request to opt out of any of these services or have your details deleted from the database at any time, again by contacting the DPO in writing and letting us know what your preferences are.

409-411 Croydon Road
Beckenham, Kent BR3 3PP

Or email:

Or by Phone : 0208 778 9864

When we ask you for information, we will keep to the law, including the Data Protection Act 1998. For independent advice about data protection, privacy and data-sharing issues, you can contact the Information commissioner at: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Phone: 0303 123 1113 or Fax: 01625 524510